A self-motivated systems administrator with 6 years of experience in both on-premises and AWS environments. Passionate about learning new technologies and tackling challenges, I am committed to growing in this field for the next 10+ years. The constant evolution of technology excites me, and I thrive on the opportunity to continually expand my knowledge.
John Alingwa
Germantown, MD
[email protected]
Germantown, MD • 06/2022 – 08/2024
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- Implemented, and managed the company's Active Directory (AD) domain controller from the ground up, ensuring secure authentication, streamlined access control, and efficient management of user accounts and resources across the organization.
- Administered and optimized network switch configurations, ensuring efficient traffic management and redundancy. Spearheaded the setup and configuration of the company's datacenter, delivering robust, scalable infrastructure to support mission-critical applications.
- Configured and managed Jira servers, ensuring optimal performance, reliability, and seamless integration with organizational workflows.
- Created and deployed the base ISO image for Windows endpoint laptops and VMs across the organization, ensuring consistent configuration, security standards, and streamlined deployment processes.
- Implemented thorough testing protocols for third-party software packages and dependencies on Linux servers, ensuring system stability, compatibility, and security during deployment.
- Successfully recovered corrupted and deleted servers using Nutanix Snapshots and Rubrik, ensuring minimal downtime and preserving critical data integrity.
- Monitored and managed unapproved software installations on user computers using Airlock, ensuring compliance with security policies and mitigating potential risks.
- Managed Active Directory (AD) user and computer policies in alignment with Zero Trust security principles, enforcing strict access controls and minimizing security risks across the organization.
- Managed and maintained software running on Docker containers, optimizing containerized applications for performance and reliability across the organization’s infrastructure.
- Developed PowerShell scripts to automate tasks such as VM decommissioning, Active Directory account creation, and other routine processes, significantly improving efficiency and reducing manual effort.
- Developed Bash scripts to automate software updates, network configurations, and routine tasks on Linux servers, enhancing system efficiency and reducing manual intervention.
- Deployed SCCM application packages and company-wide software updates for endpoint users, ensuring timely distribution and maintaining system consistency across the organization.
- Managed the company’s file share system, creating centralized storage solutions for each department to facilitate seamless collaboration and secure file management.
- Set up Jenkins CI/CD pipelines on a Linux server for continuous integration, including managing directories and containers.
- Experimented with Linux Directory Hierarchy within a dedicated test lab environment for better system understanding and optimization.
- Implemented and managed cron jobs to rotate Apache log files, preventing them from growing too large and ensuring optimal server performance and disk space management.
- Upgraded NAS storage in the datacenter to increase capacity for the company’s file share, ensuring scalable storage solutions to meet growing data demands.
- Collaborated directly with endpoint users to troubleshoot a wide range of issues beyond IT, providing comprehensive support and ensuring smooth operational workflows.
- Configured endpoint user laptops using PXE boot, streamlining the deployment process and ensuring consistent system setups across the organization.
- Managed S/MIME and SSL certificates for secure email communication and website encryption, ensuring data integrity and compliance with security standards.
- Resolved S/MIME certificate issues for endpoint users, ensuring secure email communication and seamless user experience.
- Managed license servers for both endpoint and IT software, ensuring proper license allocation, compliance, and uninterrupted access to essential tools across the organization.
- Leveraged Python to automate a variety of tasks, including server management and password vault operations, improving efficiency, security, and reducing manual workload.
- Utilized software like BeyondTrust to provide remote assistance to end users and manage endpoint devices, ensuring secure and efficient support across the organization.
- Used Zscaler to manage and monitor website access, enforcing web security policies and ensuring safe browsing for endpoint users across the organization.
- Utilized Secrets Manager to securely store and manage sensitive information such as API keys, passwords, and credentials, enhancing security and access control within the organization.
- Managed the DNS and DHCP servers, ensuring reliable network addressing and name resolution across the organization for seamless connectivity and performance.
- Collaborated with vendors to implement software solutions within the organization’s environment, ensuring seamless integration and alignment with business needs.
- Designed, configured, and maintained the RDS Broker and session pool, ensuring secure, efficient, and scalable remote desktop services for users across the organization.
Dartmouth, NH • 08/2020 – 05/2022
- Trained employees across multiple departments on network operations, including login procedures, network management software, permissions, troubleshooting printing issues, security protocols, and software usage.
- Led and played a key role in the vCenter to Nutanix migration, ensuring seamless transition and system continuity.
- Ensured compliance of server hardware, operating systems, software, and procedures with organizational standards and the strategic business plan.
- Installed and configured firewalls, anti-virus software, and deployed two-factor authentication to safeguard sensitive legal documentation.
- Maintained 800+ Windows and Linux VMs, managing configurations and system monitoring to optimize performance.
- Utilized Site24/7 and OpsGenie to monitor VMs, promptly addressing performance issues.
- Completed tasks via TeamDynamix, collaborating with Network, Security, and client teams to resolve complex technical issues.
- Configured and managed VMs in vSphere and Nutanix environments, while also contributing to system backups and recovery.
- Worked on AWS projects, implementing and managing cloud solutions to enhance infrastructure.
- Configured Pharos for printing services across the organization, improving efficiency.
- Renewed SSL certificates, managed Microsoft RDS session hosts, and implemented solutions to prevent disk space issues.
- Enabled RDP connections on Windows servers and configured user accounts, permissions, and passwords.
- Conducted system backups and data recovery using Rubrik and Nutanix Recovery Points.
- Installed and configured network devices, including routers, switches, and firewalls.
- Experience with CyberArk, performing account reconciliation, password changes, and cybersecurity measures.
- Generated Puppet certifications on Linux servers and managed software deployment through SCCM.
- Increased disk size and modified IP/hostname on RHEL 8 and 9 servers, launching and managing VMs.
- Collaborated with the IT team to implement new hardware and software, resulting in a 25% improvement in system usability and performance.
Bowie, MD • 05/2019 – 06/2020
- Provisioned and automated AWS infrastructure using CloudFormation, ensuring scalable, secure environments.
- Developed and implemented detective guardrails using Cloud Custodian policies and AWS Config to enforce compliance and best practices.
- Implemented AWS security best practices, including multi-factor authentication, access key rotation, KMS encryption, security groups, NACLs, S3 bucket policies, ACLs, and DDoS mitigation.
- Designed and maintained CI/CD pipelines using Jenkins, GitHub, and Git, enabling efficient code build, testing, and deployment processes.
- Monitored end-to-end infrastructure performance using CloudWatch, SNS, and detailed log management to ensure optimal performance and quick issue resolution.
- Automated operational tasks across AWS resources using AWS Systems Manager, improving operational efficiency and consistency.
- Led the design and migration of AWS infrastructure projects, ensuring seamless application transition and optimal architecture.
- Integrated AWS Single Sign-On (SSO) with on-premise Active Directory (AD) for unified identity and access management.
- Developed and documented security guardrails for AWS environments, ensuring adherence to security standards and compliance.
- Optimized AWS resources by implementing cost-saving strategies such as reserved instances, S3 lifecycle policies, and Auto Scaling.
- Scheduled and managed EC2s.
- Created Snapshot API calls for automated EBS volume snapshots, ensuring data backups and recovery.
- Configured CloudWatch alarms and detailed monitoring for operational and performance metrics, enabling real-time alerts and issue resolution.
- Provisioned and managed Kubernetes clusters, monitoring performance with Prometheus and Grafana.
- Configured infrastructure using CloudFormation (JSON/YAML) and Terraform; debugged and optimized Infrastructure as Code (IaC) deployments.
- Performed updates, patches, and troubleshooting for Linux and Windows servers, ensuring stable and secure server environments.
- Installed, upgraded, and maintained Linux applications, performing regular monitoring and troubleshooting.
- Conducted load balancer traffic redirection testing to optimize network routing and performance.
- Configured and tested multiple AMIs to evaluate application performance across different environments.
- Built and managed CI/CD pipelines for Kubernetes environments, streamlining testing and production workflows.
- Monitored runtime system performance, including CPU, bandwidth, disk space, and log files using New Relic.
- Effectively communicated cloud solutions to non-technical stakeholders and customers.
- Managed GitHub repositories for version control, including cloning, pushing from local, and repository maintenance.