• Leonardo DRS, Arlington, VA

Senior IT Support • MAY 2024 - Present

• Implemented, and managed the company's Active Directory (AD) domain controller, ensuring secure authentication, streamlined access control, and efficient management of user accounts and resources across the organization.

• Implemented comprehensive security measures in alignment with NIST 800-171 and CMMC compliance standards.

• Administered and optimized network switch configurations(TCP/IP), ensuring efficient traffic management and redundancy.

• Configured and managed Jira servers, ensuring optimal performance, reliability, and seamless integration with organizational workflows.

• Advocated for the adoption of Linux within the company’s infrastructure to streamline software development processes, enhance flexibility, and improve overall productivity for developers.

• Collaborated closely and transparently with the cybersecurity team to ensure full compliance with all security protocols. Actively communicated and aligned development practices with security guidelines, fostering a proactive approach to risk management and safeguarding company assets.

• Monitored and managed unapproved software installations on user computers using Airlock, ensuring compliance with security policies and mitigating potential risk.

• Developed PowerShell and VBS, Bash, and Batch scripts to automate tasks such as VM decommissioning, Active Directory account creation, and other routine processes, significantly improving efficiency and reducing manual effort.

• Used Zscaler (SAAS) to manage and monitor website access, enforcing web security policies and ensuring safe browsing for endpoint users across the organization.

• Designed, configured, and maintained the RDS Broker and Session Pool, ensuring secure, efficient, and scalable remote desktop services for users across the organization.

• Utilized Secrets Manager to securely store and manage sensitive information such as API keys, passwords, and credentials, enhancing security and access control within the organization.

• Dartmouth College, Hanover, NH

System Administrator • July 2021 - March 2024

• Managed VMware to Nutanix migrations, including user downtime scheduling.

• Monitored SAAS softwares like Zcaller, Which was used as a webfirewall.

• Experience with CyberArk, performing account reconciliation, password changes, and cybersecurity measures.

• Conducted system backups and data recovery using Rubrik and Nutanix Recovery Points.

• Generated Puppet certifications on Linux servers and managed software deployment through SCCM.

• Trained employees across multiple departments on network operations, including login procedures, network management software, permissions, troubleshooting printing issues, security protocols, and software usage.

• Configured and maintained the RDS Broker and Session Pool, ensuringsecure, efficient, and scalable remote desktop services for users across theorganization.

• Utilized Site24/7 and OpsGenie to monitor VMs, promptly addressing performanceissues.

• Configured Pharos for printing services across the organization, improvingefficiency.

• JJtech, Bowie, MD

Cloud Engineer • April 2018 - December 2020

• Integrated MFA with on-premise Active Directory (AD) for unified identity and access management.

• Configured infrastructure using CloudFormation (JSON/YAML) and Terraform; debugged and optimized Infrastructure as Code (IaaC) deployments.

• Monitored end-to-end infrastructure performance using CloudWatch, SNS, and detailed log management to ensure optimal performance and quick issue resolution.